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Real insights
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customer
experiences.

Practical insights, industry perspectives and ideas for building stronger customer relationships.

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Audit & Action
Unlocking Dotdigital

Connecting customer strategy, marketing and technology. 

I'm Kayla Wilks.

​As a Customer Success Director in MarTech, I work with brands to strengthen customer engagement and make more effective use of their marketing technology.

​

CX Chats brings together practical guidance and industry perspectives, drawing on hands-on experience to help marketers navigate change and build stronger customer relationships.

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Audit & Action: Strategy Checklists

Find practical checklists and actionable strategies on email, SMS, automation, and CX to implement and enhance your marketing efforts. Get started today!

Dotdigital Essentials:
Mastering Marketing Automation

Unlock the full potential of Dotdigital with our comprehensive content. Gain actionable insights and practical strategies to streamline your marketing automation and achieve your goals. Stay updated with the latest platform releases and features to maximise your success.

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