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Connecting customer strategy, marketing and technology.
I'm Kayla Wilks.
As a Customer Success Director in MarTech, I work with brands to strengthen customer engagement and make more effective use of their marketing technology.
CX Chats brings together practical guidance and industry perspectives, drawing on hands-on experience to help marketers navigate change and build stronger customer relationships.

Dotdigital Essentials:
Mastering Marketing Automation
Unlock the full potential of Dotdigital with our comprehensive content. Gain actionable insights and practical strategies to streamline your marketing automation and achieve your goals. Stay updated with the latest platform releases and features to maximise your success.
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